Prescription Ordering Direct (POD)
Join us for an inspiring webinar as we share our journey of delivering a successful Prescription Ordering Direct (POD) service. Discover how this innovative initiative is transforming the way patients order their repeat medications, through a streamlined, centralised system that’s simple, efficient, and patient-focused. Learn how POD is empowering patients with greater control, freeing up valuable GP practice time, and driving down medicine waste and costs across the NHS. Don’t miss this opportunity to see how POD could make a real difference for your patients and your practice.
Date and time
Thursday 20th November 2025, 1 –2pm.
Register
Online via MS Teams Webinar at https://events.teams.microsoft.com/event/5abb775c-2141-4b1f-9675-de9d6a488397@37c354b2-85b0-47f5-b222-07b48d774ee3
About the event
This session is the second in a series of NHS ML webinars aimed at healthcare professionals across all sectors. Designed for those looking to enhance patient safety, boost efficiency, and unlock cost savings, this webinar dives into the real impact of Prescription Ordering Direct (POD).
Our expert speakers will share the why behind POD, the proven benefits, practical steps for set-up, key outcome measures, and valuable lessons learned. You’ll leave equipped with insights and tools to adapt and replicate this innovative service across your own system.
Why it’s important
Inefficient repeat prescription systems place a heavy burden on GP practices, pharmacies, and patients alike. Complex ordering processes not only consume valuable time but also increase the risk of errors and can diminish patients’ independence in managing their own medicines.
POD services offer a smarter solution. Aligned with the UK Government’s Fit for the Future 10-Year Health Plan for England, POD supports digital innovation, prioritises prevention over cure, and strengthens the healthcare workforce.
This webinar is designed to build confidence for those exploring a move to POD, offering practical insights, key considerations, and lessons to support you on your journey to implementation.
What will be covered
What is POD and why it matters – an exploration of the service and its benefits for patients, practices, and the wider system.
Real-world insights – a case study from Staffordshire and Stoke-on-Trent, showcasing implementation, results, and key lessons learned.
Practical toolkit – resources, hints, and tips to help you replicate and adapt POD successfully at both local and system-wide levels.
Speakers
Jonathan Horgan, Director of Pharmacy Services, NHS Midlands & Lancashire
Gurjinder Samra, Senior Pharmacist, NHS Midlands & Lancashire
Steve King, Pharmacist, POD Service lead, NHS Midlands & Lancashire